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How Can you Measure if Raters Agree with Each Other in 360-Degree Feedback?

December 30, 2016 by Sandra Mashihi

“Qui tacet consentit.” (Translation: Silence means agreement) -Cicero Ovid Seneca Dispersion, agreement, or variance within rater groups is important to measure and report back to participants in 360-degree feedback reports because current research suggests only moderate correlation within rater scores (Nowack, 2009). At Envisia Learning, Inc., we provide up to three different types of metrics of […]


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Free Coaching Exercise: “Focus on the Now”

December 26, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: This formula for determining approximate days left to live opens clients’ eyes to the […]


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Toss ’em or Keep ’em? What To Do With Harsh Open-Ended Comments in 360-Degree Feedback?

December 21, 2016 by Sandra Mashihi

“A pleasant illusion is better than a harsh reality.” -Christian Nevell Bovee Open-ended comments have some clear benefits and disadvantages. Participants generally find comments from open-ended questions useful and a great way of clarifying the sometimes confusing quantitative scores (e.g., when rater agreement is low but average scores are moderate or moderately high). Open-ended comments […]


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Free Coaching Exercise: “Identifying My Mentors”

December 19, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: To help clients identify insight or learning contributed by mentors. How to Administer and Use […]


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How to Determine the Types of Training/Certification to Interpret 360-Degree Feedback

December 14, 2016 by Sandra Mashihi

 “We the willing, led by the unknowing, are doing the impossible for the ungrateful. We have done so much, with so little, for so long, we are now qualified to do anything, with nothing.” -Mother Teresa Most researchers support the idea that some level of training is required to professionally and ethically provide feedback using […]


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To Share or NOT to Share 360-Degree Feedback Results

December 7, 2016 by Sandra Mashihi

“What one hides is worth neither more nor less than what one finds. And what one hides from oneself is worth neither more nor less than what one allows others to find.”  -Andre Breton In most 360-degree feedback processes used for developmental purposes, the participant is the only person who gets to keep a copy […]


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Personality Types and 360-Degree Feedback: Who Responds BEST?

November 30, 2016 by Sandra Mashihi

“Tell me what you pay attention to and I will tell you who you are.” -Jose Ortega y Gasset Personality does indeed influence how participants react to 360-degree feedback, how motivated they will be to act on the suggestions and observations of others, and how likely they will be to implement and sustain new behaviors […]


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Free Coaching Exercise: “Understanding Differences Between Jobs, Careers, and Passions”

November 28, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Help your clients relate to differences among jobs, careers, and passions. How to Administer […]


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How To Manage the 360-Degree Feedback of Under-Estimators?

November 23, 2016 by Sandra Mashihi

 “If you change the way you look at things, the things you look at change.” -Wayne Dyer One form of “cognitive distortion” that is common in 360-degree feedback processes occurs when the participant rates him or herself significantly lower than how they are perceived and rated by others. These “under-estimators” are actually viewed as possessing […]


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Free Coaching Exercise: “Johari Window”

November 21, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Help clients become aware of what how they see themselves vs. how others see them. […]


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