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How to Manage the Narcissist in 360-Degree Feedback?

November 16, 2016 by Sandra Mashihi

 “Everything I do, I feel is genius. Whether it is or it isn’t.” -Rufus Wainwright It has been estimated that 65 to 75 percent of the employees in any given organization report that the worst aspect of their job is their immediate boss. In fact, estimates of the base rate for managerial incompetence in corporate […]




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Free Coaching Exercise: “Facilitating an Alignment Discussion”

November 14, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: This exercise can help you as a coach or manager help your team through clarifying […]




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How Do You Evaluate the Impact of 360-Degree Feedback?

November 9, 2016 by Sandra Mashihi

“It is better to make many small steps in the right direction than to make a great leap forward only to stumble backward.” -Old Chines Proverb The initial 360-degree feedback provides a benchmark and baseline for the talent. It is hoped that the results of the 360-degree feedback program will result in enhanced performance and […]




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Free Coaching Exercise: “Maximize My Time to Complete Goals”

November 7, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Compare your current to desired use of time to maximize your productivity and work/life satisfaction. […]




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When Average Scores within 360-Degree Feedback Reports are Misleading

November 2, 2016 by Sandra Mashihi

 “The general consensus seems to be that I don’t act at all.” -Gary Cooper Average scores are typically used by vendors in 360-degree feedback reports.  However, without a way to discern outliers, polarized scores and rater agreement, the interpretation of average scores can be quite misleading in reports. It is not uncommon to use average […]




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Free Coaching Exercise: “Facilitating Change Talk”

October 31, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: A technique for identifying what changes clients are most motivated to make. How to Administer […]




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How to Determine if Your Organization is Ready for 360-Degree Feedback

October 26, 2016 by Sandra Mashihi

  “It takes 20 years to build a reputation and five minutes to ruin it.” -Warren Buffet Let’s be honest — Not all organizations are “ready” for 360-degree feedback. All too often it gets introduced in the middle of a very large organizational change (e.g., merger or acquisition) or some other untimely organization-wide event. 8 […]




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Free Coaching Exercise: “Building an Optimistic Attributional Style”

October 24, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Provides a four step process to building an optimistic attributional style. How to Administer and […]




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Who’s Feedback Should Count (or NOT) in 360-Degree Feedback?

October 19, 2016 by Sandra Mashihi

“Not everything that can be counted counts and not everything that counts can be counted.” –Albert Einstein Upon receiving the 360-degree feedback results, individuals often feel challenged about how to interpret their results in a meaningful way, particularly when there are differences between views of rater groups. Should participants of the 360-degree feedback focus their […]




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Free Coaching Exercise: “Three Other Lives”

October 17, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: If you could three completely different lives form the one you are now living, what […]




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