“There are so many pieces to the puzzle.” –Jimmie Johnson In most 360-degree feedback interventions, it is fairly common to compare one’s self to those of other raters such as the manager, direct reports, colleagues, and external customers.  The type of raters that should provide feedback to participants will depend on a number of factors […]

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Help clients identify the things they like most and least like about themselves. How to […]

 “Culture is a framework in which we communicate.” -Stephen Roberts  There is increasing use of 360-degree feedback in different cultures and countries, as multi-national companies use it throughout their organizations. Differences in 360-degree feedback rating and interpretation should be expected to some degree in other cultures. Some dimensions that appear to be important include individualism […]

 “We the willing, led by the unknowing, are doing the impossible for the ungrateful. We have done so much, with so little, for so long, we are now qualified to do anything, with nothing.” -Mother Teresa Most researchers support the idea that some level of training is required to professionally and ethically provide feedback using […]

  “The way to gain a good reputation is to endeavor to be what you desire to appear.” -Socrates Multi-rater or 360-degree feedback is the process in which managers, direct reports, peers, team members, and/or customers provide anonymous feedback to others. Despite being around for decades, it continues to grow in popularity. Some companies bring […]

“Efficiency is doing things right; effectiveness is doing the right things.  -Peter Drucker Once the 360-degree feedback tools have been taken, the next step is to collect the information then share it. It is important to ensure that how 360 degree feedback is process and shared is done effectively to ensure to maximum results. Today, […]

“I want to be normal. I really want anonymity.”  -Emma Watson Much research verifies that when raters are held accountable or identified, they tend to inflate ratings on 360-degree feedback assessments, because they are concerned about the repercussions of low ratings. Thus, the anonymity of raters does appear to ensure more accurate ratings (Morgeson, Mumford, […]