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How to Determine the Impact of 360-Degree Feedback

May 11, 2015 by Sandra Mashihi

“It is better to make many small steps in the right direction than to make a great leap forward only to stumble backward.” -Old Chinese Proverb The initial 360-degree feedback provides a benchmark and baseline for the talent. It is hoped that the results of the 360-degree feedback program will result in enhanced performance and […]




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The Reality of Debriefing the “Narcissist” with 360-Degree Feedback

May 4, 2015 by Sandra Mashihi

 “Everything I do, I feel is genius. Whether it is or it isn’t.” -Rufus Wainwright It has been estimated that 65 to 75 percent of the employees in any given organization report that the worst aspect of their job is their immediate boss. In fact, estimates of the base rate for managerial incompetence in corporate […]




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How to Manage Different Rater Perceptions in 360-Degree Feedback

April 27, 2015 by Sandra Mashihi

“The whole is greater than the sum of its parts.” -Aristotle Attempting to interpret 360-degree feedback results is difficult enough, and to have to interpret scores of all different raters is even harder. As we discussed in one of our previous blogs on interpreting different rater scores, participants of the 360-degree feedback are challenged about […]




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What to Consider About Competency Models When Utilizing 360-Degree Feedback

April 20, 2015 by Sandra Mashihi

Imagine you are shopping for a piece of antique furniture. Before purchasing it, you want to do some research about the product. You may want to find out about its quality and durability; how old it is; the criteria that the vendor used to identify and price the item; and the authenticity of the item. […]




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7 Reasons to Use 360-Degree Feedback

March 30, 2015 by Sandra Mashihi

  “The way to gain a good reputation is to endeavor to be what you desire to appear.” -Socrates Multi-rater or 360-degree feedback is the process in which managers, direct reports, peers, team members, and/or customers provide anonymous feedback to others. Despite being around for decades, it continues to grow in popularity. Some companies bring […]




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How to Minimize Confusion Caused by Rater Disagreements in 360-Degree Feedback?

March 9, 2015 by Sandra Mashihi

“Now that I have you thoroughly confused, let me pause to hear your own dismayed cry.”  -Ray Bradbury 360-Degree Feedback Research Current research suggests that rater agreement will indeed vary in 360-degree feedback assessments largely because feedback research shows that different rater sources provide unique, performance-relevant information (Nowack, 2009 ((Nowack, K. (2009). Leveraging Multirater Feedback […]




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Free Coaching Exercise: “Coping with Stress to Avoid Relapse-Meditation Exercise”

May 29, 2013 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Meditation exercise to cope and manage stress. How to Administer and Use this Exercise to […]




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Free Coaching Exercise: “My Professional Board of Directors”

April 16, 2013 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Helps clients identify the ideal people for support and encouragement. How to Administer and Use […]




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Number of Goals to Set for Best Results

April 11, 2013 by Sandra Mashihi

  Behavioral change efforts are often not linear but tend to be progressive, regressive, or even static. It seems intuitive that focus on a single behavioral change goal is easier to initiate and sustain, but, surprisingly, multiple simultaneous efforts (e.g., behaviors planned to improve multiple competencies at the same time) tend to be equal or […]




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Free Coaching Exercise: “Can You Really Achieve Your Goal?”

April 10, 2013 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: As you pursue either a significant professional or personal goal, it is important to assess […]




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