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Free Coaching Exercise: “Decisional Balance Worksheet”

June 20, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Guide clients to explore the advantages and disadvantages of changing specific habits How to Administer […]




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How to Ensure Your 360-Degree Feedback Program Will Be Successful

June 15, 2016 by Sandra Mashihi

We’ve all heard of failed 360-degree feedback programs at large, high profile companies. I’ve seen 360-degree feedback programs fail first hand, but they didn’t have to. There are things your client or company can do to get the most of your 360-degree feedback program. In my post last week, I shared the “4 Immutable Laws […]




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Circle of Trust or NOT: How to Keep the Confidentiality of 360-Degree Feedback

June 8, 2016 by Sandra Mashihi

“I’m not upset that you lied to me, I’m upset that from now on I can’t believe you.” -Friedrich Nietzche Confidentiality is an important aspect of 360-degree feedback for both participants and respondents. It is necessary to ensure that everyone that participates feels able to answer honestly and candidly. If there are any doubts around […]




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Free Coaching Exercise: “Mobilizing My Future Vision”

June 6, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Use this exercise to create a clear picture of your future vision. How to Administer […]




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How to Maximize the Impact of 360-Degree Feedback Interpretation

June 1, 2016 by Sandra Mashihi

 “The past is behind, learn from it. The future is ahead, prepare for it. The present is here, live it.” -Thomas Monson An interesting study by Robert Hooijberg and colleagues, looked at what makes coaching effective, surveyed 232 managers from diverse organizations (Hooijberg, & Lane, 2009) ((Hooijberg, R. & Lane, N. (2009). The five-factor model […]




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Free Coaching Exercise: “Savoring Our Successes”

May 30, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Clients reinforce the positive benefits by envisioning a successful completion of their development goal. How […]




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Is a Customized 360 Degree Tool Better than a Vendor’s Off-the-Shelf Tool?

May 25, 2016 by Sandra Mashihi

“People might be delaying some purchasing decisions and in the short-term, that’s considered a negative.” -Adam Adelman When looking for the appropriate 360-degree feedback tool, many people are often uncertain about whether they should use a customized 360-degree feedback tool or just buy a vendor’s off-the-shelf tool. Most people think that if the 360 is customized, […]




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Free Coaching Exercise: “My Interpersonal Network”

May 23, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Clients explore their network of people socially involved in their career, family/friends, and community How […]




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BUYER BEWARE: Not All 360-Degree Feedback Competency Models Are Equal

May 18, 2016 by Sandra Mashihi

Imagine you are shopping for a piece of antique furniture. Before purchasing it, you want to do some research about the product. You may want to find out about its quality and durability; how old it is; the criteria that the vendor used to identify and price the item; and the authenticity of the item. […]




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Free Coaching Exercise: “Asking Others to Change by Using the DESC Technique”

May 16, 2016 by Sandra Mashihi

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Teaches a communication technique used to influence others without defensiveness. How to Administer and Use […]




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