March 2, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: “Life is what happens while you make other plans.” John Lennon Humor Break: Management Speak: There are larger issues at stake. Translation: I’ve made up my mind so don’t bother me with the […]
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February 29, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Uncommon Service: How to Win by Putting Customers at the Core of Your Business Competencies: customer service, strategic planning, visionary leadership Who benefits: C-Suite Consultant Usage: must read for senior consultants, executive coaches involved in organizational issues, customer service trainers and coaches What’s it about? Today is an uncommon […]
Posted in Engagement, Leadership Development
February 26, 2012 by Ken Nowack
“If you don’t have time to do it right, when will you have the time to do it over?†John Wooden Coaches work in a variety of specializations. Personal/life coaches, career coaches, lifestyle modification coaches, and executive coaches are just a few. Education and training will likely vary with each coach’s area of practice and […]
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February 24, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: “There are no traffic jams along the extra mile.” Roger Stauback Humor Break: Bev: I am reading an article by a fellow who is predicting the first restaurant review from the moon. Al: […]
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February 22, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: That Damn :-) Actually Means $$ Competencies: customer service, sales, managing people, leadership, strategic planning, visionary leadership, managing self, self-development Who benefits: C-Suite, managers, supervisors, leads and management wannabes, career employees Consultant Usage: organizational consultant, executive coaches, management/leadership trainers What’s it about? Last week in my TGIF post I poked a […]
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February 17, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quotes of the Week: “A critical role of a leader is to enjoyneer a happy workplace.” Me “To me, it makes perfect sense that treating employees well makes them happy and that happy companies make more money – and […]
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February 10, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Peter Drucker Humor Break: Bev: Al, did you call […]
Posted in Engagement, Wellness
February 8, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Where The Customer Wins Competency: customer service Who benefits: all organizations who have customers (and who doesn’t?) Consultant Usage: for consultants who use stories to make a point What’s it about? My friend Paul gave me the idea for today’s post. We were both enjoying a liquid refreshment in […]
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February 7, 2012 by Wally Bock
John Byrne, writing in Fortune, tells us that “Northwestern Kellogg to shrink two-year MBA program.” What that really means is that Kellogg is to shrink the size of classes in its two-year MBA program and “double or triple the enrollment” in the one-year program for students who have an undergraduate degree in business. Not only […]
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February 5, 2012 by Ken Nowack
“”I have missed more than 9,000 shots in my career. I have lost almost 300 games. On 26 occasions I have been entrusted to take the game winning shot… and I missed. I have failed over and over and over again in my life. And that’s precisely why I succeed.” Michael Jordan Perceptions of […]
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