March 16, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: “I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.” Tony Hsieh, CEO of Zappos.com. […]
Posted in Leadership Development
March 14, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Collaboration as a Way of Organization Life Competencies: collaboration, team building/development, visionary leadership, entrepreneurial leadership, sales leadership, managing relationships, influence/negotiation, driving strategic direction, strategic planning, building strategic relationships Who benefits: the book is written at the organizational level; however there is something for all employees Consultant Usage: organizational consultants, […]
Posted in Leadership Development
March 7, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Simple Ain’t … But Should Be! Competencies: strategic planning, driving strategic direction, planning/organizing, problem solving, technological leadership, managing people, adaptability Who benefits: idea generator for those in a position of influence Consultant Usage: insightful message for organizational consultants and executive coaches What’s it about? I am recommending that you […]
Posted in Engagement, Leadership Development
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March 4, 2012 by Ken Nowack
“If you only do what you know you can do- you never do very much.†Tom Krause Executive coaching has continued to evolve and grow and I have written quite a number of blogs about the field, evidence based results, use of assessments and some of the pitfalls. In some ways, it is still the […]
Posted in Engagement, Leadership Development, Relate, Selection
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February 29, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Uncommon Service: How to Win by Putting Customers at the Core of Your Business Competencies: customer service, strategic planning, visionary leadership Who benefits: C-Suite Consultant Usage: must read for senior consultants, executive coaches involved in organizational issues, customer service trainers and coaches What’s it about? Today is an uncommon […]
Posted in Engagement, Leadership Development
February 26, 2012 by Ken Nowack
“If you don’t have time to do it right, when will you have the time to do it over?†John Wooden Coaches work in a variety of specializations. Personal/life coaches, career coaches, lifestyle modification coaches, and executive coaches are just a few. Education and training will likely vary with each coach’s area of practice and […]
Posted in Engagement, Leadership Development
February 22, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: That Damn :-) Actually Means $$ Competencies: customer service, sales, managing people, leadership, strategic planning, visionary leadership, managing self, self-development Who benefits: C-Suite, managers, supervisors, leads and management wannabes, career employees Consultant Usage: organizational consultant, executive coaches, management/leadership trainers What’s it about? Last week in my TGIF post I poked a […]
Posted in Engagement, Leadership Development
February 15, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Buy This Book! Competency: conflict management, interpersonal skills, communication, customer service Who benefits: anyone, everyone Consultant Usage: if you are a people consultant or trainer at any level this is a must read What’s it about? If you have been a regular reader of this post, you know this […]
Posted in Leadership Development
February 7, 2012 by Wally Bock
John Byrne, writing in Fortune, tells us that “Northwestern Kellogg to shrink two-year MBA program.” What that really means is that Kellogg is to shrink the size of classes in its two-year MBA program and “double or triple the enrollment” in the one-year program for students who have an undergraduate degree in business. Not only […]
Posted in Engagement, Leadership Development
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February 3, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: 70 percent of employees in the typical company are “not engaged” or “actively disengaged.” Gallup Poll Humor Break: How to properly engage with employees reminds us of this old “how not to engage†[…]
Posted in Engagement, Leadership Development
Comments Off on TGIF – Treat Employees Like Customers (Unless You Have Poor Customer Service)
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