“If you have nothing to say, say nothing.” Mark Twain Here’s the answer: at least 3:1 to 5:1. What’s the question? Is there a universal ratio (P/N) of positive to negative communications, interactions and behaviors that predicts individual health, longevity, performance, relationship success and how team’s perform? Across different disciplines, researchers continue to find an […]

“The only real training for leadership is leadership.” Anthony Jay In my executive coaching assignments I see “leaders” today who seem to have never learned the basic skills of supervision, management and leadership practices. Some have been moved from highly successful “specialist” roles where they relied on technical skills and competencies to roles where building […]

“Most of what we call management consists of making it difficult for people to get their jobs done.” Peter Drucker There is pretty solid research suggesting that working for a competent jerk might not only create a psychologically unhealthy climate for talent engagement, productivity and retention but it might also be harmful to your personal […]

“People’s personalities, like buildings, have various facades, some pleasant to view, some not.” Francois de la Rochefoucauld Who are you and how might others describe your basic personality? Personality refers to patterns of relatively enduring characteristics of behavior and the psychological classification of different types of individuals, ranging from normal (“bright side”) to abnormal (“dark […]