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Blocking and Tackling and Strategy

January 18, 2011 by Wally Bock

The headline “New Study Shows HR Success Is Driving Business Success for 2011” caught my eye and I clicked through to the Aberdeen Group’s report: “The HR Executive’s Agenda: Automation, Innovation and Growth.” The report is worth reading because it’s filled with things to kickstart your thinking about HR and what that function should be […]




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Leadership Lessons Raising Our Guide Dog Puppy Rocco #5: Do Early Birds Get the Worms in Business?

January 16, 2011 by Ken Nowack

“Rise early. It is the early bird that catches the worm. Don’t be fooled by this absurd saw; I once knew a man who tried it. He got up at sunrise and a horse bit him.” Mark Twain Rocco, our 14-week guide dog in training does a lot of sleeping as a puppy.  It’s interesting […]




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What to do in the Post-Retirement Age

December 21, 2010 by Wally Bock

The news release on The Hartford’s 2010 Investments & Retirement Study includes this. “37.2 percent of Americans now say they are unsure when they will be able to retire and 27.1 percent say they hope to work as long as their health or the health of their significant other allows.” Since home values vaporized and […]




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What about Annie?

November 16, 2010 by Wally Bock

Annie worked for the same company for forty years and for all of that time she was what her company calls a “customer service clerk.” Her job was processing orders that came in the mail and answering the phone. The caller might be a customer or one of her company’s salespeople with an order or […]




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Deloitte Looks at People Management in Manufacturing

September 14, 2010 by Wally Bock

Issue 7 of the Deloitte Review contains an excellent article titled: “Tailored to the Bottom Line.” You can read the article online or download a PDF. Here’s a key paragraph. “Consistent with a bottom-line approach, it is fair to ask: How do people management practices impact the performance of a company? Have these practices in […]




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A Change is Gonna Come

August 24, 2010 by Wally Bock

Listen up, friends. Sam Cooke sang it “A Change is Gonna Come.” And you’re about to be part of it whether you like it or not. That thought came flying into my head when I read John Sumser’s “HRXformation” post at HR Examiner. Here’s the core of his message. “It looks like there are several […]




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Phillip and Florence, Invisible Stars

June 8, 2010 by Wally Bock

Phillip is an engineer. His company has a lot of them and he’s right in the middle of the pack. You’d never know he was a star. Florence is an admin assistant. If you look on the org chart or the formal performance evaluations, you’ll see that Florence is competent and hardworking, but nothing special. […]




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Susan’s Career Dilemma

May 25, 2010 by Wally Bock

A couple of years ago, Susan got promoted. Her boss made her a team leader. There would be a new title and more money. It looked great for about a day. “Why do those people keep coming into my office and whining?” Susan asked, after her first day in the new job. “Why don’t they […]




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A Big Brain is not Enough

April 13, 2010 by Wally Bock

You may be a super-smart consultant. You probably topped your classes in high school and college. It’s likely that you zipped through graduate school. . That would make you exactly like the consultants that David Maister described in a recent interview. He called them: “highly intelligent people who value and celebrate that which is rational, […]




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Leadership Lessons from Ajax #16: Staying

September 20, 2009 by Ken Nowack

“I shut my eyes in order to see.” Paul Gauguin Ajax is now a little over 6 months old on his journey to become a guide dog for the blind.  We are working hard every day with him to focus on basic commands and to socialize him to the world around him.  A tough command […]




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