June 20, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: A 180° Turnaround for Customers Competencies: customer service, sales, marketing, strategic planning Who benefits: everyone! Consultant Usage: Vital resource for sales/customer service consultants and trainers, important background information for executive coaches whose clients are involved in sales/customer service and sales/customer service planning What’s it about? Wouldn’t it be great […]
Posted in Engagement, Leadership Development
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June 19, 2012 by Sandra Mashihi
This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise:Â Helps clients become more aware of daily stressors at work and home. How to Administer […]
Posted in Free Coaching Exercises
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June 19, 2012 by Wally Bock
Talk about a talent problem! Here’s how Vanessa Fuhrmans describes a big one. “Though unemployment remains stuck above 8%, companies can’t find enough machinists, robotics specialists and other highly skilled workers to maintain their factory floors. An estimated 600,000 skilled, middle-class manufacturing jobs remain unfilled nationwide, even as millions of Americans search for work.” That’s […]
Posted in Talent Management
June 17, 2012 by Ken Nowack
“Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are. “ John Wooden Psychologist Robert Hogan and others have written extensively about the difference between identity (how we view ourselves) and our reputation (the impression others have of […]
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June 16, 2012 by Ken Nowack
“Gratitude is fertilizer for well-being.†Kenneth Nowack If you want to change the world, have a lasting impact on your community, create a meaningful and psychological healthy workplace, develop a safe community, loving family or meaningful partnership–it all starts with you. Several recent research studies have focused on the power of gratitude giving as a […]
Posted in Engagement, Leadership Development
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June 15, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: “If we don’t take care of our customers, someone else will.†Unknown Humor Break: Bev and Al were cleaning out the attic one day when Al came across a ticket from the local […]
Posted in Wellness
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June 14, 2012 by Wally Bock
Every week, I review blogs that cover talent development to find the very best talent development posts. This week, you’ll find pointers to pieces about senior executives and talent development, the best way to combat attrition, why companies hire veterans (or not), and the dark side of metrics. From Blanchard LeaderChat: Most employees performing significantly […]
Posted in Talent Management
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June 13, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Cheat, And the Whole World Cheats With You Competency: ethics Who benefits: everyone Consultant Usage: in my humble opinion, mandatory reading for any consultant What’s it about? If you are a regular reader you already know that ethics is a big deal with me. I am proud of the […]
Posted in Engagement
June 12, 2012 by Sandra Mashihi
This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise:Â Guides clients to take a deep look at an activity that they find pleasant and […]
Posted in Free Coaching Exercises
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June 12, 2012 by Wally Bock
The US Army was no stranger to games for training. Sand table exercises for training in tactical decision making were in use more than a century ago. Forty years ago, the Army commissioned a training game called “Firefight” from James F. Dunnigan, developer of many strategic board games. Firefight later became a commercial game. That […]
Posted in Selection
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