Talent Transformation Takes Time

February 14, 2012 by Wally Bock

“Tactics for Talent Troubles” is the title that Chief Executive gave to an interview with Joe Herring. He’s the CEO of Covance, a $2.8 billion contract research organization. Here’s the money quote. “Ultimately, Herring credits the program with not only reducing turnover to a much healthier range of between 7 and 10 percent but also […]




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It’s Tempting to Skip Reading This….

February 12, 2012 by Ken Nowack

“I generally avoid temptation unless I can’t resist it.” Mae West I bet you can’t stop reading the rest of this Blog as it contains a hint about becoming more effective at resisting temptation. Still reading? THE MARSHMELLOW TEST We know a lot about delayed gratification from the classic “marshmellow” study by Walter Mischel who […]




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TGIF – Who Says Customers Are Important?

February 10, 2012 by Bill Bradley

As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Peter Drucker Humor Break: Bev: Al, did you call […]




Posted in Engagement, Wellness

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2/9/12: Top Talent Development Posts this Week

February 9, 2012 by Wally Bock

Every week, I review blogs that cover talent development to find the very best talent development posts. This week, you’ll find pointers to pieces about retaining top performers, what it’s like to work for a “best place to work,” when learning is the job, and how GE goes about talent development. From Katie Morrell via […]




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Down Mexico Way

February 8, 2012 by Bill Bradley

HOT READS FOR THE PRACTITIONER Title: Where The Customer Wins Competency: customer service Who benefits: all organizations who have customers (and who doesn’t?) Consultant Usage: for consultants who use stories to make a point What’s it about? My friend Paul gave me the idea for today’s post. We were both enjoying a liquid refreshment in […]




Posted in Engagement

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Free Coaching Exercise: “How I Cope with Work & Life Stress”

February 7, 2012 by Sandra Mashihi

  This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Provides awareness for clients by helping them explore the ways in which they […]




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Another MBA Curriculum Revision (sigh)

February 7, 2012 by Wally Bock

John Byrne, writing in Fortune, tells us that “Northwestern Kellogg to shrink two-year MBA program.” What that really means is that Kellogg is to shrink the size of classes in its two-year MBA program and “double or triple the enrollment” in the one-year program for students who have an undergraduate degree in business. Not only […]




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Can Resilience be Developed?

February 5, 2012 by Ken Nowack

“”I have missed more than 9,000 shots in my career. I have lost almost 300 games. On 26 occasions I have been entrusted to take the game winning shot… and I missed. I have failed over and over and over again in my life. And that’s precisely why I succeed.” Michael Jordan   Perceptions of […]




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TGIF – Treat Employees Like Customers (Unless You Have Poor Customer Service)

February 3, 2012 by Bill Bradley

As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: 70 percent of employees in the typical company are “not engaged” or “actively disengaged.” Gallup Poll Humor Break: How to properly engage with employees reminds us of this old “how not to engage” […]




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2/2/12: Top Talent Development Posts this Week

February 2, 2012 by Wally Bock

From Andy Headworth: Does the problem with talent communities start with the word ‘talent’? “Have you ever referred to yourself as talent? [aside from as a descriptor on your CV/Resume – a talented …….. looking for a new opportunity etc] “ Wally’s Comment: This post is not about “talent development,” but it is about the […]




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