2nd Edition Release: Clueless: Coaching People Who Just Don’t Get It

January 3, 2014 by Ken Nowack

A moment’s insight is sometimes worth a life’s experience.”

Oliver Wendell Holmes, Jr.

Clueless Cover 2nd Edition JPEGAnnouncing our 2nd edition release of our book “Clueless: Coaching People Who Just Don’t Get It” was written to help coaches initiate and sustain successful behavior change in the clients they work with (available in both hardback and Kindle Version).

Authors Sandra Mashihi, Ph.D. and Kenneth Nowack, Ph. D. introduce a powerful model of behavioral change and include a wealth of useful strategies, research and practical tools for all types of coaches — executive, career, lifestyle modification, and personal.

Read this book and you’ll discover the Enlighten, Enable, and Encourage model of behavior change that has driven successful interventions in organizations such as UC Irvine Medical Center, Time Warner Cable, Davita Inc., B&B Manufacturing, UCLA Anderson School of Management and the University of Iowa. Developed by Ken Nowack, Ph.D.  in over 20 years of work with thousands of participants, Enlighten, Encourage and Enable has proven reliable at increasing sustainable behavior change.

In this book and on the accompanying website, you’ll be introduced to 132 free time-tested exercises (over 20 new ones from the first edition) that help coaches help clients to:

  • Increase insight and self-understanding skills, values and passions
  • Create implementation goals for successful behavior change
  • Avoid relapse and maintain change over time

In the Enlighten section of Clueless, the authors review different methods of helping your clients become more aware of their signature strengths, values, personality and development opportunities. They provide a detailed review of feedback methods including 360-degree feedback in order to maximize self-insight and awareness.

In the Encourage section of Clueless you’ll learn about all the ways you can assess your clients’ motivation to implement behavioral change action plans. This section includes discussions of motivational interviewing techniques, behavioral change models, and skill building to facilitate clients’ readiness to want to implement their goals in a manner that can be measured and evaluated.

In the Enable section the authors introduce techniques and skills for clients to track and monitor progress on the implementation of their goals, build relapse prevention plans, and cultivate factors that support sustained change with colleagues, family members, partners and friends.

Got questions or comments about Clueless? Want to disagree or give us a rave review? Want one of us to speak for your group? We want to hear that you have to say so email us at ken@envisiaonline.com

Kenneth Nowack, Ph.D. is a licensed psychologist (PSY13758) and President & Chief Research Officer/Co-Founder of Envisia Learning, is a member of the Consortium for Research on Emotional Intelligence in Organizations. Ken also serves as the Associate Editor of Consulting Psychology Journal: Practice and Research. His recent book Clueless: Coaching People Who Just Don’t Get It is available for free for a limited time by signing up for free blog updates (Learn more at our website)

Posted in Leadership Development

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  1. Hi Ken,
    I just went to B&N and got your second edition. Perfect timing for the work I’m doing right now!
    Happy New Year

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