Viewing Category: Engagement

What Vendors Don’t Want You to Know About Multi-Rater Feedback

January 24, 2009 by Ken Nowack

“The real secret of magic lies in the performance.” David Copperfield Multi-rater or 360-degree feedback, was used by approximately 90% of Fortune 500 companies last year. Under ideal circumstances, 360-degree feedback should be used as an assessment for professional development, rather than, evaluation ((Nowack, K. (2010). Leveraging Multirater Feedback to Facilitate Successful Behavioral Change. Consulting Psychology […]




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Coaches Corner

January 21, 2009 by Bill Bradley

HOT READS FOR THE PRACTIONER Title: What Can Coaches Do for You? Competency: coaching Who benefits: professional coaches Consultant Usage: new research about your profession What’s it about? Today’s post is shorter than usual because I just came across the article and I want to get it to you before it disappears into the archives.  […]




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Leaders Can Cause Bad Hair Days…..

January 18, 2009 by Ken Nowack

When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion”  Dale Carnegie Ever reflect on your way home from work why you are in such a bad mood? Despite a lot of press about how bad moods at work can be attributed to leader’s behavior, there is little […]




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The Bad Boss and Poor Customer Service Connection

January 17, 2009 by Ken Nowack

“People perform best and deliver the best customer service when they like what they do..” Unknown I’m going to share some evidence based research findings that are intuitive. They are also important if you care about retaining customer service and loyalty. The weak link in the chain of customer service seems to be leaders. The […]




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More Talent Management Facts #4

January 11, 2009 by Ken Nowack

Another addition of leadership and talent management “facts” from all over the world. Some intuitive and some not….what do you think? 1. CO2 Partners in a recent 2007 internet survey of over 3,000 employees (90% middle to senior managers) found a supervisor as a source for workplace advice by 11%.  More workers relied on a […]




Posted in Engagement, Leadership Development, Relate, Selection, Wellness

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Are you up a river without a paddle?

January 8, 2009 by Bill Bradley

HOT READS FOR THE PRACTIONER Title: Your Job Survival Guide Competency: self development Who benefits: job seekers Consultant Usage: coaching tool What’s it about? I want to wish all of you a happy, healthy and prosperous 2009.  And while I am handing out wishes, I wish gainful employment to the 8% plus of you who […]




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Do Family Problems of Leaders Affect Company Performance?

January 4, 2009 by Ken Nowack

“The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires.” William A. Ward A recent study suggests that there is a statistically significant link between CEO family deaths and the companies’ profitability over a decade ((Bennedsen, M., Perez-Ganzalez, F. & Wolfsenzon, D. (2007) Do CEO’s Matter?)). These researcher identified […]




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Happy New Year

December 31, 2008 by Bill Bradley

HOT READS FOR THE PRACTIONER Title: Government Training Competencies: leadership, managing change, process improvement skills, financial leadership, interpersonal skills, self-development Who benefits: high ranking federal employees Consultant Usage: doubtful What’s it about? Why are you reading this blog?  It is New Year’s Eve.  Shut it down, go party, be with friends, have fun, be merry, […]




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Let Leaders Sleep On the Job

December 21, 2008 by Ken Nowack

“I’m not asleep… but that doesn’t mean I’m awake” Author Unknown We all seem to be working longer and harder with health, sleep and mood being affected. Research by Sylvia Ann-Hewlett and Caroyl Luce show that 62% of high earning individuals work more than 50 hours per week, 35% work more than 60 hours a […]




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Performance Preview!

December 17, 2008 by Bill Bradley

HOT READS FOR THE PRACTIONER Title: Get Rid of the Performance Review! Competencies: performance management, performance appraisal Who benefits: managers/supervisors, employees, organization Consultant Usage: organizational development and human resource development What’s it about?  One of my least favorite authors has written a short article about one of my least favorite topics.  Oddly, the results are […]




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