December 21, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: “Make sure you have finished speaking before your audience has finished listening.â€Â  Dorothy Sarnoff Humor Break (with thanks to Scott Adams): Dilbert pointing to a slide: “I didn’t have any accurate figures so […]
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December 19, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: My List of the Best Books, Articles, Websites, and Videos Reviewed in 2012 Competencies: customer service, conflict management, leadership, ethics, trustworthiness, creativity/innovation, self-development, accountability, and more Who benefits: everyone who works for a living and those interested in the topics Consultant Usage: stay up-to-date with the most important information […]
Posted in Engagement, Leadership Development
December 12, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: The Best Post You Will Ever Read (That’s a lie.) Competency: ethics, trustworthiness Who benefits: all of us Consultant Usage: This book should be required for all organizational or people consultants. What’s it about? You will notice that today’s title is 12.12.12. That much is true, at least for […]
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December 7, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” Henry Ford Humor Break: Bev: What did they teach you today […]
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December 5, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: On Being Customer Centric Competencies: customer service, customer focus, sales Who benefits: anyone with internal or external customers (which is just about everyone); sales and customer service managers and leaders Consultant Usage: recommended reading for sales and customer service consultants, customer service trainers What’s it about? Holy Crap! You […]
Posted in Engagement, Leadership Development
November 30, 2012 by Bill Bradley
As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: “Advertising is the art of convincing people to spend money they don’t have for something they don’t need.â€Â Will Rogers Humor Break: Our favorite couple went shopping on Black Friday. Reportedly they had […]
Posted in Engagement, Leadership Development
November 28, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: Diversity Can Mean Big Money Competencies: visionary leadership, diversity Who benefits: organizations, people who work in organizations Consultant Usage: those interested in the merger of diversity and innovation issues/concepts/ideas What’s it about? In the legal profession there is something called a “stipulationâ€. It is something all parties agree to […]
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November 27, 2012 by Wally Bock
In February of 1961, McDonald’s opened Hamburger University in the basement of a McDonald’s restaurant in Elk Grove Village, IL. I don’t know who had the first “corporate university,” but this certainly has to be on the short list. By 1993, there were 400 corporate universities. At the turn of the century there were 2000. […]
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November 21, 2012 by Bill Bradley
HOT READS FOR THE PRACTITIONER Title: A Slow Ascent into Goodness Competency: self-development, managing self Who benefits: all who regularly breathe Consultant Usage: an opportunity to review and change your consulting approach What’s it about? Today I begin with a plea. Please click and read the post link below. We live in a world where negativity […]
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November 16, 2012 by Bill Bradley
 As the week winds down, we wind down with some tidbits for your information, education, health, and enjoyment. Quote of the Week: “In Los Angeles on Black Friday, a woman pepper sprayed Wal-Mart shoppers who tried to cut in line.â€Â Craig Ferguson  “It’s Cyber Monday, when everyone shops online. As soon as I woke up […]
Posted in Leadership Development
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