Viewing Category: Relate

Are You Happy With Your Social Network? Part II

March 8, 2009 by Ken Nowack

“When you look at your life, the greatest happinesses are family happinesses.”   Joyce Brothers I just read a research paper that suggested that marriage might not improve men’s health as once thought ((Liu, H. & Umberson, D. (2008).  The Times They Are a Changing: Marital Status and Health Differentials from 1972 to 2003.  Journal […]




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Are You Happy With Your Social Network? Part I

March 1, 2009 by Ken Nowack

“Call it a clan, call it a network, call it a tribe, call it a family.  Whatever you call it, whoever you are, you need one.”  Jane Howard It seems intuitive that being around co-workers, friends and family members who are happy should “rub off” on us.  We even call this “emotional contagion.” New research […]




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Does Personality Change?

February 22, 2009 by Ken Nowack

“We change, whether we like it or not” Ralph Waldo Emerson I read an interesting article in Newsweek the other week on “When DNA is Not Destiny.” So, just how easy is it to change personality? Do zebras rally lose their stripes? Despite increasing evidence that most personality traits are highly genetically determined (current estimates suggest as […]




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More Talent Management Facts #5

February 15, 2009 by Ken Nowack

Another addition of leadership and talent management “facts” from all over the world. Some intuitive and some not….what do you think? 1. Of 3,000 hiring professionals and managers surveyed in 2008 by CareerBuilder.com, 49% said they had discovered a lie on a resume sent in for a job opening.  In general, candidates exaggerated their past […]




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Use of Self

February 6, 2009 by David Jamieson

  Working in human systems is full of landmines and individual triggers. It makes serving in any professional helping role much more than just mastering the technical aspects of “help”. For many years some groups (OD consultants, coaches, therapists and others) have worked with, and tried to include in their development, the concept of “use […]




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Bosses Who Just Love to Beat You Up

February 1, 2009 by Ken Nowack

“I had my bully, and it was excruciating. Not only the bully, but the intimidation I felt.” Robert Cormier A new study by Dr. Jean Decety, a professor in psychology and psychiatry at the University of Chicago and colleagues at the University of Chicago has found that the brain scans of young, aggressive bullies suggest […]




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It Pays to Develop Social Skills

January 25, 2009 by Ken Nowack

“If I only had a little humility, I’d be perfect.” CNN Founder, Ted Turner I’m always impressed with people who generally lack interpersonal skills–they are very talented in alienating others, creating bad emotional contagion that rubs off on everyone and drains our relationship batteries. We have some compelling new research that these people might actually […]




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Leaders Can Cause Bad Hair Days…..

January 18, 2009 by Ken Nowack

When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion”  Dale Carnegie Ever reflect on your way home from work why you are in such a bad mood? Despite a lot of press about how bad moods at work can be attributed to leader’s behavior, there is little […]




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The Bad Boss and Poor Customer Service Connection

January 17, 2009 by Ken Nowack

“People perform best and deliver the best customer service when they like what they do..” Unknown I’m going to share some evidence based research findings that are intuitive. They are also important if you care about retaining customer service and loyalty. The weak link in the chain of customer service seems to be leaders. The […]




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More Talent Management Facts #4

January 11, 2009 by Ken Nowack

Another addition of leadership and talent management “facts” from all over the world. Some intuitive and some not….what do you think? 1. CO2 Partners in a recent 2007 internet survey of over 3,000 employees (90% middle to senior managers) found a supervisor as a source for workplace advice by 11%.  More workers relied on a […]




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