Free Book Download–“Clueless: Coaching People Who Just Don’t Get It”

February 7, 2014 by Ken Nowack

A moment’s insight is sometimes worth a life’s experience.”

Oliver Wendell Holmes, Jr.

Clueless Cover 2nd Edition JPEGThe 2nd edition of our book “Clueless: Coaching People Who Just Don’t Get It” was written to help coaches initiate and sustain successful behavior change in the clients they work with.

It’s completely free to download for the next 48 hours only so write a review, recommend it to another coach or consultant and/or let us know how the practical and evidence based exercises and models have helped your clients become more effective.

Authors Sandra Mashihi, Ph.D. and Kenneth Nowack, Ph. D. introduce a powerful model of behavioral change and include a wealth of useful strategies, research and practical tools for all types of coaches — executive, career, lifestyle modification, and personal.

Read this book and you’ll discover the Enlighten, Enable, and Encourage model of behavior change that has driven successful interventions in organizations such as UC Irvine Medical Center, Time Warner Cable, Davita Inc., B&B Manufacturing, UCLA Anderson School of Management and the University of Iowa. Developed by Ken Nowack in over 20 years of work with thousands of participants, Enlighten, Encourage and Enable has proven reliable at increasing sustainable behavior change.

In this book and on the accompanying website, you’ll be introduced to 131+ time-tested exercises that help coaches help clients to:

  • Increase insight and self-understanding skills, values and passions
  • Create implementation goals for successful behavior change
  • Avoid relapse and maintain change over time

In the Enlighten section of Clueless, the authors review different methods of helping your clients become more aware of their signature strengths, values, personality and development opportunities. They provide a detailed review of feedback methods including 360-degree feedback in order to maximize self-insight and awareness.

In the Encourage section of Clueless you’ll learn about all the ways you can assess your clients’ motivation to implement behavioral change action plans. This section includes discussions of motivational interviewing techniques, behavioral change models, and skill building to facilitate clients’ readiness to want to implement their goals in a manner that can be measured and evaluated.

In the Enable section the authors introduce techniques and skills for clients to track and monitor progress on the implementation of their goals, build relapse prevention plans, and cultivate factors that support sustained change with colleagues, family members, partners and friends.

Got questions or comments about Clueless? Want to disagree or give us a rave review? Want one of us to speak for your group? We want to hear that you have to say so email us at

Kenneth Nowack, Ph.D. is a licensed psychologist (PSY13758) and President & Chief Research Officer/Co-Founder of Envisia Learning, is a member of the Consortium for Research on Emotional Intelligence in Organizations. Ken also serves as the Associate Editor of Consulting Psychology Journal: Practice and Research. His recent book Clueless: Coaching People Who Just Don’t Get It is available for free for a limited time by signing up for free blog updates (Learn more at our website)

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  1. Rosita Richardson says:

    Very interresting excerpts.
    It’s difficult to change people way of doing things, but change is a process.

  2. Ulla Poulsen says:

    I would like to get a free download of Clueless: Coaching People Who Just Don’t Get It

  3. […] from Envisia Learning comes this introduction (and free download offer) to Clueless: Coaching People Who Just Don’t Get […]

  4. Sanjiv Sadana says:

    I would like to get a free download of Clueless: Coaching People Who Just Don’t Get It

  5. Ken Nowack says:

    Each month Amazon Kindle provides for a free download so I will post again when the date comes up…Thanks for your interest in our new coaching book

  6. Diana says:

    tried to get the free download but it wants money. It did sound interesting. Please email the free version. Thanks

  7. Just received the free download. Looking forward to reading the book, Ken!

  8. Hi Ken, I would like to get a free download of Clueless: Coaching People Who Just Don’t Get It. I must be one of them.

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  1. […] from Envisia Learning comes this introduction (and free download offer) to Clueless: Coaching People Who Just Don’t Get […]

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