Leadership development: Developing Leaders Who Coach

July 30, 2014 by Wally Bock

Usually a survey of managers about what they think they do and a survey of workers about what managers actually do yield wildly different results. Not this time.

Human Resource Executive (7/24/14) reported on a CNN survey that asked people what characterized the best bosses. Here are the top three things.

  1. Respect and appreciate their employees
  2. Create trust and support
  3. Give employees the backing and resources to do their jobs

Meanwhile, at the HBR site (7/25/14), Jack Zenger and Joseph Folkman, said this in their post headlined “Most Managers Think of Themselves as Coaches.”

“As a manager, do you think of yourself as a leader or as a coach? Do you, for instance, feel it’s important that your staff see you as an expert or do you prefer to create an egalitarian environment? Are you the person who solves problems or helps your staff come up with their own solutions? Are you more comfortable being directive or collaborative?

Results of a survey we’ve been conducting indicate a stronger desire to display coaching attributes than we were expecting.”

But before you fall over in stunned amazement, you should know that the headline is a little misleading. Zenger and Folkman weren’t asking what the managers actually did. They asked what the managers wanted to do. And there’s often a gap between what a manager wants to do and what he or she does.

I still see this as a positive, though. It tells me that the attitudes of managers are starting to catch up with what their team members want. The challenge for leadership development is to help managers develop the coaching skills that will result in both good performance and high morale. Here are three things you can do.

Select managers who like helping others succeed

Start with good raw material. People who like helping others succeed will relish developing coaching skills.

Make coaching part of the official job

In too many places, coaching is something a manager does after the “real work” is done. Link coaching performance to praise, pay, and promotion.

Help them develop their skills

Coaching skills don’t develop by accident. Provide resources, training, and, yes, coaching to help managers develop and maintain coaching skills.

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Is Coaching Really Effective for All?

July 27, 2014 by Ken Nowack

“If you ask me anything I don’t know, I’m not going to answer.” Yogi Berra My 85/10/5 Rule of Coaching Most of my executive coaching engagements have been largely unsuccessful in terms of positive “outcomes.” My coaching track record is easy to measure and I refer to it as the “85/10/5” rule. It is important […]

Posted in Engagement, Leadership Development

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Top Leadership Development Blog Posts this Week: 7/25/14

July 25, 2014 by Wally Bock

Leadership development may be the most important thing any company does. That’s why, every week, I review blogs and other publications that cover leadership development to find the very best leadership development posts. This week, you’ll find pointers to posts about the priority and urgency of leadership development, characteristics of successful senior executives, and where […]

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Free Coaching Exercise: My Strengths, Challenges and Allergies

July 23, 2014 by Ken Nowack

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Help clients understand themselves more by identifying their strengths, challenges and allergies. How to […]

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Leadership development: It takes more than money

July 23, 2014 by Wally Bock

I’ve been reading posts like China Gorman’s “The Urgency of Leadership Development” and the Training Journal’s “Leadership development top priority for 2014.” They make it seem like, all of a sudden, top management has realized that leadership development is important. Great. The problem is that we’ve heard all this before. What companies usually do is […]

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5 Facts About the People Who Love Themselves More Than Others

July 20, 2014 by Ken Nowack

“I will always cherish the initial misconceptions I had about you.” Unknown Do you know anyone that fits the description below? Narcissistic: Demonstrates impairments in personality functioning (either in excessive reference to others for self-esteem or goal setting based on gaining approval from others) and impairments in interpersonal functioning (impaired empathy or relationships largely superficial) […]

Posted in Engagement, Leadership Development, Relate

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Top Leadership Development Blog Posts this Week: 7/18/14

July 18, 2014 by Wally Bock

Leadership development may be the most important thing any company does. That’s why, every week, I review blogs and other publications that cover leadership development to find the very best leadership development posts. This week, you’ll find pointers to posts about psychometric testing, tomorrow’s CEOs, growing lean leaders from within, and 2014 as the year […]

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Free Coaching Exercise: Wheel of Life

July 16, 2014 by Ken Nowack

This free exercise, and dozens of others, were created for our book, Clueless: Coaching People Who Just Don’t Get It. You can learn more about Clueless by visiting our site or you can buy it from amazon.com today. Purpose of Exercise: Help clients reflect on the areas of their lives they would like to devote […]

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Leadership development: Building a program the German way

July 16, 2014 by Wally Bock

Developing winners The German team that won the 2014 World Cup in Brazil was the result of a development system that Germany revamped starting fourteen years ago. In his article “Germany’s World Cup triumph a victory for intelligent design,” Barney Ronay of the Guardian calls the new system “the most perfectly calibrated, most relentlessly first-world […]

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Talent Management Facts #38

July 13, 2014 by Ken Nowack

“42.7 percent of all statistics are made up on the spot.” Steven Wright Another addition of leadership and talent management “facts” from all over the world. Some intuitive and some not….what do you think? 1. A 2013 Gallup-Hathaway Well-Being Index survey (303,625 working adults–66,010 part-time) found that 54 percent of part-time workers in the U.S. […]

Posted in Engagement, Leadership Development, Relate, Wellness

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